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Alerts

Exception alerts your ops team can act on.

Configurable alert rules, intelligent routing and multi-channel notifications — so the right people know about exceptions as they happen.

Alert thresholds configuration showing temperature, humidity and shock alert settings
Capabilities

From noise to signal.

Real-time notifications

Instant alerts via push, email and SMS when exceptions are detected across your shipment network.

Configurable alert rules

Define thresholds, conditions and triggers tailored to your operational requirements and SLAs.

Smart escalation

Auto-escalate unacknowledged alerts through your team hierarchy to ensure nothing is missed.

Email & SMS delivery

Reach operations staff and partners through the channels they actually monitor.

Team routing

Route alerts to the right team, partner or customer based on shipment, region or severity.

Severity levels

Classify alerts by urgency so critical issues get immediate attention while lower-priority items queue cleanly.

In context

Alerts where your team already works.

Surface exceptions in the dashboard and deliver them to inboxes — same event, same context, no duplicate workflows.

Active alerts panel in the GoAndTrack dashboard showing a geofence exit event with Analyze, Acknowledge and Resolve actions
In the dashboard — triage and resolve in one place.
GoAndTrack email alert notifying that SmartSticker412 entered the holborn office geofence, with device, time and location details
In your inbox — full context, one click to the dashboard.

Ready to see GoAndTrack on your shipments?

Book a 30-minute walkthrough, or start a pilot with your own devices.